“Ivan came out to provide an estimate for this job, and he arrived when he said he would. That is appreciated, since I also called other companies who either (i) never called back, or (ii) never showed up for the appointment they scheduled. We did not end up having the work performed because the price was more than expected. Ivan took his time to explain what work would be involved, and why the price was what it was. He conducted himself as a true professional, and I would certainly contact him again if I needed the services he offers.”